Frequently Asked Questions

We value trust and customer satisfaction. Here are answers to the most common questions about Oz Peptides, our products, and our service.

Orders are processed within 1–2 business days after payment is confirmed.

  • Express Delivery (Australia): 1–3 business days, depending on your location

  • Standard Delivery: 7–14 business days

Yes. All orders are shipped in plain, unmarked packaging to protect your privacy.

Absolutely. We work with trusted suppliers who provide consistent, high-quality peptides. Each batch is sourced with care to maintain strict quality standards.

We currently accept PayId, Bank Transfer and bitcoin transfer only, for security reasons. Full payment details are provided at checkout.

Of course. Our support team is happy to help with any questions.
You can reach us via email, through our contact page. We aim to respond promptly.

Not at the moment. We currently only ship within Australia to ensure fast and reliable delivery.

Proper storage helps maintain peptide stability and effectiveness.

Before reconstitution:

  • Store in a cool, dry place.

  • For long-term storage, refrigerate (2–8 °C) or freeze (–20 °C).

After reconstitution:

  • Refrigerate (2–8 °C).

  • Use within the recommended timeframe.

Handling Tip: Follow lab protocols closely to preserve integrity.

At this time, we do not provide a return address for sending products back.
This policy exists to ensure health and safety compliance and maintain product integrity. See our Return and Refund Policy